If you have any questions or comments, call
Customer Service on 0800 PETLINE (0800 738 546) or email
Bringing more pets and people together for life

Your privacy is important to us

Masterpet Corporation Ltd is committed to protecting the privacy of your personal information that you might provide via at any of Masterpet Corporation Ltd website.

The information you have provided will be managed in a secure, safe and responsible manner. Masterpet Corporation Ltd will not release your information to third parties without your approval. It will only be shared within the Masterpet Corporation Ltd (includes Masterpet New Zealand and Masterpet Australia).

How we collect your information

You are able to browse through this Website without registering any of your personal information.

This Website collects information about you only when you:

The information collected by our Server

When you visit this site, our server logs the following information provided by your browser (which does not personally identify you):

Our server logs the date and time of your visit, which pages of our Website you have visited and any documents downloaded.

Our server might use a feature of your browser call cookie to assign a user ID. We only use cookies to store the sites or databases that a user has selected. A cookie cannot read your hard drive or perform any commands on your computer and does not contain any of your personal details (such as your name, address, telephone number or, email address). Cookies are not used for any other purpose. You do not need to have configured your browser to enable the accepting or sending of cookies in order to use this site.

The information we collected by our server are only used to generate statistics and analyse site activity such as:

How we use the information

Masterpet Corporation Ltd from time to time will use the information collected from our websites for:

Contact Details

If you have any questions about the privacy policy and security of your personal information, please call 0800 738 546 or email: customer.services@masterpet.co.nz